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Telemedicine Consultants

Collaborative consultations for radiology, cardiology and specialty services

Radiology, cardiology, specialty services, and more—everything we do is focused on helping you take swift, precise action to improve outcomes for your patients. Our consultants work collaboratively with you to ensure that your experience is easy and professionally rewarding. You’ll receive a critical understanding of the specialized medicine behind each evaluation along with a detailed report.

Submit a case

Register online now

 

Contact us

Sales and support: 433 10439

telemedicinesupport@idexx.com

Case submission: vetmedstat.com

Hours of operation

Online submission available 24/7/365 
Technical support available 24/7/365

Holiday schedule

Closed for all services other than radiology on the following U.S. holidays:

  • New Year’s Day, Friday, January 1
  • Memorial Day, Monday, May 30
  • Independence Day, Monday, July 4
  • Labor Day, Monday, September 5
  • Thanksgiving Day, Thursday, November 24
  • Christmas Day, Sunday, December 25

Christmas Eve and New Year’s Eve: closed at 21:00 CET for cardiology and specialty consultations. Open for radiology service.

Our sole focus is the patient

With telemedicine services quickly becoming the standard of care in veterinary medicine, we are improving the way you interact with our specialists. When submitting your radiology request on vetmedstat.com you will be asked to select a service type that best fits your patient’s condition.

  • Non-urgent: For noncritical patients that require a report back within 1–3 days. 
  • Priority: For patients that require a report within 4–8 hours on average (up to 24 hours during peak times). 
  • STAT: For critical patients that require a report back within 1 hour.

Telemedicine Consultants


Relax, you’re among peers
Meet the people behind your expert evaluations. For complex and routine patient cases, we’re here to make the entire experience easy and professionally rewarding.

Our consultants work collaboratively with you to provide not just a quality report, but a critical understanding of the specialized medicine behind each expert evaluation. And it’s also how we ensure our work together will inform confident medical decisions for all your complex and routine patient cases.

View all radiology consultants

View all cardiology consultants

View all specialty consultants

Radiology services


Insights for routine and complex cases

Our board-certified radiology consultants offer expert interpretations to help you improve patient health and maximize your investment in digital technology.

Radiology Consults

A radiologist provides a detailed written interpretation of radiographs, sonograms, and/or fluoroscopy in conjunction with patient medical history.

  • Non-urgent: For noncritical patients that require a report back within 1–3 days.
  • Priority: For patients that require a report within 4–8 hours on average (up to 24 hours during peak times). 
  • STAT: For critical patients that require a report back within 1 hour.
Advanced imaging consults

A radiologist provides a detailed written interpretation of an MRI or a CT in conjunction with patient medical history.

  • Routine: Reports returned within 24 hours 
  • STAT: Reports returned within 4 hours
Equine and large-animal consults

A radiologist provides a detailed written interpretation of radiographs in conjunction with patient medical history. Prepurchase examinations are also available.

Routine: Reports returned within 24 hours 

Note: Average turnaround time is 4–8 hours

Cardiology


Fast answers for matters of the heart

From preoperative assessments to in-depth cardiology evaluations, we’re ready with fast answers that are easy for you to put into action.

Service available
  • Monday–Friday 13:30 to 05:00 Central European Time
  • Saturday 14:00 to 03:00 Central European Time
Cardiac consults

A cardiologist provides a detailed written assessment of a radiograph/echocardiogram/ECG in conjunction with patient medical history. The report provides diagnostic and therapeutic recommendations.

  • Routine: Reports returned within 8 hours 
  • STAT: Reports returned within 1 hour*
Cardiac screens

Brief assessments without therapeutic recommendations

  • ECG screen: Reports returned within 30 minutes 
  • ECG with thoracic radiograph screen: Reports returned within 1 hour

*STAT not available on exotic and large-animal consults

Specialty Services


Expert second opinions

For those cases where you’ve wanted to get the second opinion or treatment recommendation of a respected peer, now you can.

Services available Monday–Friday
Internist Consults

An internist provides a detailed written treatment plan based on patient medical history, lab work, and radiologist’s interpretation.

Routine: Reports returned within 24 hours

Dental Consults

A dentist provides a detailed written interpretation of dental radiographs and/or photos in conjunction with patient medical history.

Routine: Reports returned within 24 hours

Dermatology Consults

A dermatologist provides a detailed written interpretation based on pathology report and/or photos in conjunction with patient medical history.

Routine: Reports returned within 24 hours

Exotic Consults

This service is designed for all exotic or zoological species including mammals, birds, reptiles, amphibians, invertebrates, and fish. A board-certified zoological medicine specialist provides a detailed written interpretation of radiographs, sonograms, pathology, or additional diagnostic modalities in conjunction with patient medical history. The report provides additional diagnostic options and therapeutic recommendations.

Routine: Reports returned within 24 hours